FAQ
What materials are used in Mirei's demi-fine jewelry?
Mirei's demi-fine jewelry is crafted using 925 recycled sterling silver as the base metal, and it may be accentuated with 24kt gold micron plating or rhodium plating for a luxurious finish. We also incorporate semi-precious gemstones and high-quality cubic zirconia stones for added brilliance.
How long does it take to process and dispatch my order?
Most of our products are hand crafted per order keeping the environment in mind. This process takes 15 working days. In case the product is readily available, the same will be shipped within 48 hours.
What is the standard delivery time and can it be delayed?
Standard delivery time is 5-7 business days after processing and shipping. Orders placed on weekends and national holidays will be processed the following business day.
What's your return/exchange policy and how do I get started?
We don’t do refunds, but we love making things right with store credit or exchanges! If your product is in its original condition with tags and packaging intact, email us at info@mirei.in within 48 hours of receiving your order. Include your order number and a picture of the product, and we’ll guide you through the next steps. Let's get you something you'll love!